Privacy Policy

Effective Date: September 13, 2025

E. Ryan Hair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you use our website [www.eryanhair.com] (“Site”). This Privacy Policy outlines how we collect, use, and protect your information, and your rights regarding your data.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide:

  • Name, email address, phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party platforms)

  • Custom order details including photos, measurements, and style preferences

  • Messages sent through contact forms, email, or during consultations

b. Automatic Data Collection:

  • IP address and browser type

  • Device information and usage patterns (e.g., pages viewed, time spent on site)

  • Cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service and respond to inquiries

  • Send transactional or promotional emails (with your consent)

  • Improve site functionality and user experience

  • Notify you of upcoming products, restocks, or events

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with:

  • Third-party service providers (e.g., payment processors, shipping carriers, email platforms) for business operations

  • Legal authorities, if required to comply with law or protect our rights

All third-party providers are required to protect your information and use it only for the intended service.

4. Cookies and Tracking Technologies

Our site uses cookies and other technologies to enhance user experience and gather analytics. You can disable cookies through your browser settings, but this may affect site functionality.

5. Your Choices and Rights

You may:

  • Opt out of promotional emails by clicking “unsubscribe” in any message

  • Request access to, correction of, or deletion of your personal information

  • Contact us to update your preferences or for assistance

6. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure. Use the site at your own risk and safeguard your passwords and personal info.

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from anyone under this age. If we discover that we have unintentionally collected such data, we will delete it.

8. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions or concerns about this policy or your personal information, please contact us.